Shipping policy

Shipping policy

Thank you for shopping with Art Bluei. Our products are made to order and prepared specifically for each customer.

Shipping rates and destinations

Our active shipping rates are:

  • United States: Standard Shipping is $5.99 USD. Shipping is free on orders of $120 USD or more.
  • Supported international destinations: International Standard Shipping is $9.99 USD. Shipping is free on orders of $150 USD or more.

Supported international destinations currently include Australia, Austria, Belgium, Canada, Czech Republic, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, New Zealand, Norway, Poland, Portugal, Spain, Sweden, Switzerland, and the United Kingdom. If a country or shipping method is not available at checkout, we currently cannot ship that order to that destination.

Estimated delivery time

Most orders are processed within 2–5 business days. Product-specific estimates shown on a product page take priority. After processing, estimated carrier transit times are:

  • United States: 3–6 business days after processing.
  • Supported international destinations: 5–8 business days after processing.

Delivery times are estimates and may vary due to carrier delays, customs processing, weather, holidays, incorrect addresses, peak seasons, or other factors outside our control.

Total delivery estimates

Estimated total delivery time is generally 5–11 business days within the United States and 7–13 business days to supported international destinations. These estimates are not guaranteed delivery dates.

Shipping origin

Orders are printed, packed, and shipped from fulfillment partners and production facilities, primarily located in the United States. The exact fulfillment location may vary by product and availability.

Tracking information

Once your order ships, you will receive a shipping confirmation email with tracking information when available. Please allow 24–48 hours for tracking updates to appear after the carrier receives the package.

Incorrect or incomplete addresses

Please make sure your shipping address is complete and accurate before placing your order. We are not responsible for delays, lost packages, or delivery issues caused by incorrect or incomplete addresses provided at checkout. If you notice an address mistake, contact us as soon as possible at support@artbluei.com. We will do our best to help before the order is fulfilled.

Lost, delayed, or marked-delivered packages

Once a package is handed to the carrier, delivery timing is managed by the carrier. If your tracking shows delivered but you have not received your package, please first check with household members, neighbors, your building, and your local carrier office. If you still need help, contact us and we’ll assist where possible.

Damaged or incorrect items

If your item arrives damaged, defective, misprinted, or incorrect, contact us at support@artbluei.com with your order number and clear photos of the item and packaging. We’ll review the issue and make it right with a replacement, refund, or other appropriate solution.

Business information:
Art Bluei
Denver, Colorado, United States
Email: support@artbluei.com
Phone: +1 253-366-8308